The shortest path between you and us is a phone call.

What happens when you reach out

When you call or email EagleWings, you reach a care coordinator in Towson — never an offshore call center or an answering service. Tell us a little about your loved one and what prompted the search, and we'll explain how our private-pay concierge model works, answer your questions about caregiver credentials and RN oversight, and walk you through the next steps. There's no script and no pressure — the first conversation is simply to understand whether we're the right fit for your family.

Where we provide care

We focus on Baltimore's north side and Baltimore County — Roland Park, Guilford, Homeland, Ruxton, Lutherville-Timonium, and Towson. If your loved one lives just outside these neighborhoods, call anyway — we can often help or point you toward someone who can.

Care coordination is available 24 hours a day, seven days a week, so an urgent hospital discharge or a question at 9 p.m. always reaches a real person. Most families move from their first call to a free in-home RN assessment within 48 hours, and to a named-caregiver match within a few days. Prefer to see what care looks like day to day? Read about the Concierge Membership or browse our Journal for guides written for Baltimore families.